We were humbled and honored to be inducted into the Great Game of Business All-Star Hall of Fame. The Great Game of Business has changed the way we do business, but that is secondary to the sense of ownership, pride, and resilience that has come from playing The Game. Our team member’s reflections on how our work culture has changed say it best.

Demystify business by empowering your people to set their own goals and share in the rewards. Then watch what happens Seems that a day doesn’t go by without the online retail giant Amazon making some news. Whether it’s the surging demand for its products during the pandemic or the fabulous wealth of its founder, Jeff Bezos, the company is a magnet for attention. More recently, the world turned its focus on Amazon to see if the employees working inside one of its facilities in the state of Alabama would vote to unionize. Despite ongoing horror stories of the dog-eat-dog culture inside Amazon—a story with roots dating back to a story that grabbed headlines back in 2015—the vote failed.

A company is only as good as its people. Everyone knows that. So why is that in so many companies the vast majority of the information-hoarding and decision-making happens only at the top? Why have we been holding onto a managerial system invented decades ago to fit an industrial society that tells us that only the CEO and the rest of the C-Suite are smart and capable enough to drive the company forward?

When Martin Babinec founded the San Francisco-based company TriNet, a professional employer organization, back in 1988, he thought he was starting a small business that could help other small businesses thrive. Little did he know he was about to embark on a decades-long journey that would lead him to start a movement to bring good jobs back to his hometown—a journey that he credits Jack Stack and the Great Game of Business for helping fuel along the way.

I was listening to the January 3, 2021 sermon from Good Shepard NY. We were given the homework of intentionally remembering what brought you light in dark times of 2020. One of my points of light was my work with The Great Game of Business (GGOB). There is no better work than to have the opportunity to build businesses from the Frontline to the back office, enabling all in an organization to learn, develop and grow.

We live in a strange time. It’s not always clear what’s true or what’s a figment of someone’s imagination—like a made-up story that people think is true that then spreads like wildfire on social media. When people can’t agree on facts anymore, it creates all kinds of problems.

Back in mid-March 2020, Chris Hurley, the co-owner and CEO of Russell & Abbott Heating and Cooling in Maryville, TN, was in a dark place. The COVID-19 pandemic had begun its rampage and the country was beginning to shut down in response.

“Maybe that meeting was my missed opportunity,” Ron told me, beating himself up a bit. “The fact that the president hadn’t even reported the actual results from the quarter should have alarmed every one of us board members into taking action.” That never would have happened at SRC. We work with our financials in real-time and through our constant huddling, not to mention our bi-annual High-Involvement Planning (HIP) meetings where all of our divisions get together to compare our progress on achieving our plans and forecasts. Paranoia can be good for you—unless you don’t do something about what scares you. You can’t hide from the solution and be successful.

Why the online streaming company doesn’t believe in keeping secrets from its employees. In his new bestselling book, No Rules Rules, Reed Hastings digs into some of the cultural aspects that make the company he co-founded, Netflix, so successful. In the book, which is framed as a kind of conversation with Erin Meyer, a professor at the INSEAD business school, Hastings writes that one of the cultural values he instilled in Netflix from its very beginning was that there weren’t going to be any secrets. As he puts it, embracing transparency and letting go of secrets—what Netflix calls “sunshining”—brings incredible advantages in terms of building trust and empowering employees to think like owners. What’s interesting is that Hastings acknowledges it’s easy for leaders to say they are pro-transparency. No one goes around saying they want to promote organizational secrecy, right? But why then, he asks, do so many organizations not walk the walk when it comes to sharing things like the company’s financials with their employees?

One of the main concerns business owners have when first introduced to open-book management is related to what information will be shared. They fear that revealing details of the company’s financial picture will create stress and tension within the organization. For example, owners are often concerned about whether employee salary information is to be revealed. They even worry about the competition gaining access to their financials.