“Open-book management” was one of the popular phrases that got applied to the leadership system, The Great Game of Business®, that Jack Stack and his associates at SRC created back in 1983. But as Stack himself has said many times, most people don’t like to be managed. They like to be lead instead. In that spirit, perhaps it’s time we start thinking of the Great Game as a form of what we might call “open-book leadership.” A fantastic example of open-book leadership in action comes from the front lines of a grocery store in Austin, Texas—H-E-B. Starting back in 2016, the large grocery chain began sending managers and employees—who H-E-B calls “partners”—to the Gathering of Games conference to help inspire them in rolling out Great Game™ practices throughout the company.

In more than 35 years practicing The Great Game of Business® at SRC, as well as three decades helping thousands of companies implement The Game in their own companies, we have determined the fastest, most efficient and most reliable path to Rapid Financial Results and Lasting Cultural Change™ follows a set process.  We honed and developed the 10-Step Approach to GGOB Implementation to guide companies implementing The Great Game of Business in their organizations. 

I recently saw a semi-truck with a large arrow pointing towards the cab of the truck and this statement, “Our greatest asset sits 63 feet up here.” I have seen it before, but this time it struck me differently. I thought, Does the culture of that company support this statement or is it no more than a marketing slogan? Companies want to be “on top”, “cutting edge”, “innovative”. The question is: Does the culture support the cutting edge marketing? It’s great to have a catchphrase or some values on the wall, however, it is not easy to lead a group of people every day, month, and year after year. It’s not easy to lead the pack and in fact I am going to say DON’T lead the pack.  Lead yourself first. Any great business coach will tell you to know your team, but do you know yourself, who you are, and why you do what you do?

As business leaders, we care deeply about employee engagement, but we can’t operationalize a culture of engagement by ourselves. Without a strategy for scaling it across the business, it’s tough to move the needle. As my own business has grown, I’ve realized that the best thing we can do for our employees is to focus on the top two or three actions that will have the greatest impact—and hold our people-leaders or “trusted lieutenants” accountable as owners of those initiatives.

You’ve likely experienced people who occupy leadership positions and people who are leaders. There’s quite a difference. People who only occupy the position use power to get what they think is needed. Their use of questions often includes blame or demands control. Perhaps you’ve heard this one: “Don’t you agree, or is there something you didn’t understand?” People who are true leaders do the opposite. They ask questions to get people thinking about and owning the results of their work and the collective results of the company.

We love to see and hear the inside stories of companies putting the principles and practices of The Great Game of Business® to work in their organizations, which is why we love to find videos by and about Great Game practitioners! As we revealed at the 2018 Gathering of Games Conference, we have goal to impact 10 million lives in the next 10 years in the #sharonthedream campaign. Here are three of our favorite videos representing three very different stories of how the Great Game has made a difference across the globe...

Are you ready to introduce Great Game™ to your employees? Reading the book as a group is a great way to establish the concepts of the Great Game of Business® with your staff, whether your company is new in implementing open-book management, introducing new hires to The Game, or refreshing your Great Game knowledge.

Individuals in the workplace need to feel appreciated in order to enjoy their job, do their best work, have positive work relationships and stay with their organization long-term. The key ingredient in meaningful, significant, and effective appreciation is individualization—expressing appreciation in the recipient’s preferred “language.” Varying the ways company leadership communicates appreciation will improve chances of hitting the mark, so we've compiled 10 easy ways your leaders can show appreciation to any associate:

An open-door policy refers to the practice of business or organizational leaders leaving their doors open so that employees feel welcome to stop by and meet informally, ask questions, or discuss matters that have been weighing on their minds. These days, with open office environments, co-working spaces and remote team members working around the globe, the “open-door policy” is more metaphorical than ever before. The equivalent of walking through a physical open door in many organizations is now sending a text message, a direct message on Facebook or Slack, an instant message on Skype, or a ping on Basecamp. Regardless of whether the interruption is through an actual door or a digital door, the theory is that an organization uses such openness to build a culture of trust, collaboration, communication, and respect regardless of an individual’s position in the hierarchy.

For the first time in our history, we have five generations in the workforce, each generation bringing a different perspective and their own set of expectations. Millennials are now the largest generation in the workforce, and employers must rethink their workforce norms. As diversity grows with this generational shift, employers across the globe are challenged to adopt best practices for building and maintaining a generational inclusive workforce to attract and retain top talent in their organization. In order to meet the needs of today’s workforce, here are four best practices to transform your work culture and build a generational inclusive workforce:

One Sentence Engagement? Is it truly possible to condense the science of employee engagement into a single sentence? It is and I’m about to convince you of that. But first I need to explain why I’m taking this extreme exercise in reductionism. Studying leadership and employee engagement has been a passion of mine for the last couple of decades. As an entrepreneur, I used engagement to chase and eventually catch a Best Place to Work award. As an author, one book on engagement somehow turned into three. One speech turned into a global tour. And this article on engagement is number one hundred and something. I know of no topic that is more important to the long-term success of a business than engagement.

Change is often uncomfortable, and adapting to it can be messy. Whether you’re implementing The Great Game of Business®, staging an acquisition, creating a new culture committee, or looking into employee ownership, consider these tips from CEOs that can help business leaders communicate your message in ways that build buy-in and rally your team behind the effort.