The Great Game of Business Blog

For the first time in our history, we have five generations in the workforce, each generation bringing a different perspective and their own set of expectations. Millennials are now the largest generation in the workforce, and employers must rethink their workforce norms. As diversity grows with this generational shift, employers across the globe find themselves with a workplace culture challenge as they try to adopt best practices for building and maintaining generational inclusion in the workforce to attract and retain top talent in their organization.

  How one entrepreneur uses The Great Game of Business to help fulfill her childhood ambition Erika Cisneros first dreamed of studying the law back when she was in the fifth grade. Her class conducted a mock trial of Goldilocks—who was charged with breaking-and-entering the home of the three bears—and she presided over the case as the judge. “That’s when I fell in love with the courtroom,” says Cisneros.

A few years back, we hosted our Annual Great Game of Business Conference with the theme, “The Wisdom of the Crowd.” The event has always been a great place to learn from other open-book practitioners, and specifically remember this Gathering's opening keynote speaker James Surowiecki speaking about his book, The Wisdom of Crowds, which discusses how the collective wisdom of a group can outweigh the wisest person within the crowd. I was conflicted. How can the average of a group of contributors yield a greater result than that of the highest member in the group? For me, this was a hard-to-understand concept that seemed to severely oppose my traditional, mathematical thinking.

As a proud self-implementor, we have been trying to take our commitment to become a Great Game™ practitioner seriously for the last couple of years. We’ve been to the workshops, (Get in the Game™, MiniGames™, High-Involvement Planning™) and getting a lot out of each one we've attended. We’ve been training our staff in the business of business, instructing them on how to read financial statements, and have opened our books. We’ve done a few Mini-Games and are even reading the new books (which are extremely helpful for giving us insights and motivations into how to better implement The Game.)

When it comes to deciding upon an exit strategy, owners of closely held businesses have a lot to think about. Faced with the frightening prospect of turning over the business they have worked so hard to build to new ownership, they might worry about what will happen to the company—and their employees—once they’re gone. Selling the business to a third party isn’t always a welcome or viable option. But if there isn’t a qualified management team or successor in mind, what’s a business owner to do? Fortunately, there is an alternative that can help ensure the continuation of the business while providing significant financial rewards for both the owner and the employees: selling the business to employees through an Employee Stock Ownership Plan (ESOP).

More and more news stories these days center around the R-word: recession. It certainly came up often enough at the 2019 Gathering of Games—including in Jack Stack’s keynote speech. There are plenty of warning signs to catch your attention. The list of potential culprits as to who or what might bring the country’s economic expansion to a halt ranges from tariffs and trade wars to increasingly long lead times and historically low unemployment rates. What’s interesting is that Stack and his team at the SRC family of companies have been forecasting a recession to hit in 2019 or 2020 for the past 10 years—a process they kicked off right after the last recession just about obliterated the economy. Part of the rationale behind that forecast was experience:

Every year, like a little kid, I dread the passing of summer, but in recent years I’ve found a reason to look forward to what follows Labor Day, specifically the Annual Gathering of Games. It’s a special conference where I reconnect with old friends and learn something new – but this year’s Gathering was extra special for me.

When John Costello took the stage on the second day of the 27th Annual Gathering of Games conference, he had already won a bet with his wife, who happened to be in the audience. Costello, the CEO of Cherry’s Industrial, had wagered that it might only be a few minutes into his talk before he’d start crying. He was right. But the tears that Costello shed on stage—which then quickly spread among the 700 rapt audience members—weren’t tears of sadness. They were tears of relief; freedom from a heavy burden that he had been carrying on his shoulders for years.

  As a practitioner of open-book management at an employee engagement software company, I have a unique front-row seat to the Great Game of Business®. I’ve seen the impact it has on our own employees’ engagement, as well as many of our customers’. As our friends at Great Game™ often share, organizations who subscribe to the open-book methodology have employee engagement levels that are three times higher than the national average. By tying the work employees are doing daily to the outcomes and success of the company, these leaders are giving employees more reasons to invest their full hearts and minds in their work.

At the 27th Annual Gathering of Games Conference, The Great Game of Business® will celebrate the 19th Great Game of Business All-Star Team. This prestigious award recognizes and celebrates the remarkable achievements of companies from around the globe that have fully embraced the principles of open-book management and The Great Game of Business, and have demonstrated outstanding results. The inspiration for the All-Star Awards came from the pioneers of open-book management themselves. Great Game All-Stars not only practice The Game at a high level, they embody a spirit of generosity and a willingness to openly spread the word to help others succeed. That is the essence of the All-Star Awards! Here's your chance to check out the 2019 finalists and vote on your favorites for this year's All-Star People's Choice Award. 

I believe Evergreen™ businesses are the most important companies in our society today—successful, profitable, and lasting companies, those that positively impact their employees, customers, suppliers, communities, and most importantly, families. These companies are fueled by purpose, put people first, and are committed to continually growing to last 100 years—or more. In many Evergreen companies, GGOB plays an essential role in the competitive advantage that these businesses enjoy. 

I recently saw a semi-truck with a large arrow pointing towards the cab of the truck and this statement, “Our greatest asset sits 63 feet up here.” I have seen it before, but this time it struck me differently. I thought, Does the culture of that company support this statement or is it no more than a marketing slogan? Companies want to be “on top”, “cutting edge”, “innovative”. The question is: Does the culture support the cutting edge marketing? It’s great to have a catchphrase or some values on the wall, however, it is not easy to lead a group of people every day, month, and year after year. It’s not easy to lead the pack and in fact I am going to say DON’T lead the pack.  Lead yourself first. Any great business coach will tell you to know your team, but do you know yourself, who you are, and why you do what you do?