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4 Things We Learned About Culture From Patty McCord — Co-Creator of The Netflix Culture Deck

    What does the Human Resources department look like for a company practicing open-book management and organizational transparency? Patty McCord gave us a sneak peek look at some of the cultural elements and values that helped make Netflix so successful, yes, Netflix. For those of you unfamiliar, Patty McCord is the author of Powerful: Building a Culture of Freedom and Responsibility. Patty was a key confidant of Netflix founder Reed Hastings and served as the head of HR at Netflix during its rise. In her book, Powerful,  she credits reading The Great Game of Business, by Jack Stack and Bo Burlingham, for inspiring Netflix to adopt transparency and education when it came to the company's financials and strategic goals. According to Powerful, a big part of Netflix's secret to success in being first to shift to both a subscription model service and then later, a digital streaming service, was that they practiced open-book management.
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About The Great Game of Business

Our approach to running a company was developed to help close one of the biggest gaps in business: the gap between managers and employees. We call our open-book approach The Great Game of Business. What lies at the heart of The Game is a very simple proposition: The best, most efficient, most profitable way to operate a business is to give everybody in the company a voice in saying how the company is run and a stake in the outcome. Let us teach you how to develop a culture of ownership, where employees think, act and feel like owners.