Right from their rocky start in 1983 (who else starts a business with an 89-to-1 debt-to-equity ratio in the middle of a recession?), Jack Stack and the team at SRC started planning ahead. Not just for the next day, week, or month. Or even for the next year. For their entire history as a business—which has grown from a single factory into a collection of ten businesses and 1,800 associates—SRC has been planning ahead for a decade at a time.

How One Business Owner Empowers Her Team To Think And Act Like Owners In 2006, Aimee Woodall set off from Georgia on a 2,190-mile adventure to hike the Appalachian Trail. Alone. Woodall was inspired to tackle the five-month trek a year earlier when she inadvertently struck up a conversation with a couple of hikers in the town of Hot Springs, NC. While Woodall, a native of Houston, Texas, wasn’t much of a hiker at the time, she wasn’t going to let that fact get in the way of beginning an epic adventure. “It’s my personality to dive into things in an extreme way,” says Woodall. “And I like the challenge of jumping into something cold turkey. I don’t let fear get in my way.”

Back in mid-March 2020, Chris Hurley, the co-owner and CEO of Russell & Abbott Heating and Cooling in Maryville, TN, was in a dark place. The COVID-19 pandemic had begun its rampage and the country was beginning to shut down in response.

Recessions are painful. They cause businesses to close—and billions of dollars in capital to melt away. Recessions are also about more than just a dip in economic activity. They get personal. People lose their jobs and a way to support their family. Recessions strain our social safety net and put lives at risk. The only good thing about a recession is when it ends. But there’s another ugly truth about recessions—there’s always another one right around the corner. Historically, recessions hit the U.S. economy about every 10 years or so. That means even as we struggle to get through the current recession triggered by the COVID-19 pandemic, we can also start the clock on when the next recession will hit. Recognizing that 2020 has been a heckuva year, the question becomes: What are you doing today to plan for the next recession?

Why the online streaming company doesn’t believe in keeping secrets from its employees. In his new bestselling book, No Rules Rules, Reed Hastings digs into some of the cultural aspects that make the company he co-founded, Netflix, so successful. In the book, which is framed as a kind of conversation with Erin Meyer, a professor at the INSEAD business school, Hastings writes that one of the cultural values he instilled in Netflix from its very beginning was that there weren’t going to be any secrets. As he puts it, embracing transparency and letting go of secrets—what Netflix calls “sunshining”—brings incredible advantages in terms of building trust and empowering employees to think like owners. What’s interesting is that Hastings acknowledges it’s easy for leaders to say they are pro-transparency. No one goes around saying they want to promote organizational secrecy, right? But why then, he asks, do so many organizations not walk the walk when it comes to sharing things like the company’s financials with their employees?

“Business can be a step to make a positive difference in the world. It empowers people to pursue their dreams.” Those are the opening words that Jack Stack and I wrote in our new book, Change the Game: Saving the American Dream By Closing the Gap Between the Haves and the Have-notes. Our goal in writing the book was to share stories about the brighter side of capitalism. We wanted to show real-life examples about how we can create better lives for ourselves and our communities—and bridge the wealth gap plaguing our society—by teaching people the rules of business, helping them keep score, and by sharing A Stake in the Outcome®. We wanted to shed light on the positive ripple effect that results when you build a business of business-people who think and act as owners do.

Just one organization out of 29 All-Star Team Companies has had to permanently lay anyone off What a year 2020 has been so far. From the onset of the pandemic and the economic shutdown to social unrest and massive unemployment, so much has happened. It feels more like a decade has gone by since this all started in March. Quite frankly, it’s been exhausting. We all could use some good news, right?

There is a secret weapon in the fight against COVID-19: America’s urgent care clinics. While Americans have long relied on these walk-in clinics for help in overcoming ailments like the flu and mononucleosis, the fear of COVID has kept people away from healthcare centers across the country. Lacking adequate personal protection equipment, urgent care center visit volumes, decreased 50% almost overnight.

We all know some version of the line that appears in the iconic film, The Godfather, where Michael Corleone says to his brother, Sonny: “It’s not personal…it’s strictly business.” Turns out that the phrase was reportedly coined in real life by a guy named Otto Berman, who also happened to be an accountant for organized crime families. With a checkered origin like this, why has this phrase become so wildly accepted?

When's the best time to start playing The Great Game of Business®? For SRC, it didn’t come down to a choice. They began playing Great Game™ back in 1983 out of desperation. It was a Hail Mary resort to save their business. They used the system to claw their way out of an 89-to-1 debt-to-equity hole. In the years since, many other companies have also turned to The Great Game of Business system as a last resort. Most of us are more open to change during tough times. What’s less common, though, is companies embracing the system during good times. Why fix something when it isn’t broken, right?