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4 Things We Learned About Culture From Patty McCord — Co-Creator of The Netflix Culture Deck

    What does the Human Resources department look like for a company practicing open-book management and organizational transparency? Patty McCord gave us a sneak peek look at some of the cultural elements and values that helped make Netflix so successful, yes, Netflix. For those of you unfamiliar, Patty McCord is the author of Powerful: Building a Culture of Freedom and Responsibility. Patty was a key confidant of Netflix founder Reed Hastings and served as the head of HR at Netflix during its rise. In her book, Powerful,  she credits reading The Great Game of Business, by Jack Stack and Bo Burlingham, for inspiring Netflix to adopt transparency and education when it came to the company's financials and strategic goals. According to Powerful, a big part of Netflix's secret to success in being first to shift to both a subscription model service and then later, a digital streaming service, was that they practiced open-book management.
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3 Things to Consider During Times of Inflation

Prices are going up. We've all noticed it, and it's maybe even got us a little panicked. So, when can we expect to see inflation start slowing down? Well, expert economists are expecting to enter a period of disinflation and slowed growth in 2022 and 2023. Below we have listed ways economists are saying inflation will impact spending and business growth — something all business leaders should take a look at.
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Should Business Owners Be Raising Their Prices Right Now?

We asked the President of The Great Game of Business, Darin Bridges if he thinks business owners should be raising their prices right now. His response, "hell, yes."   Protecting Margins Now, So You Can Fund Growth Tomorrow We've always had a saying at SRC. When the economy goes down — it's not the time to be asking for price increases. You've got to do it while the economy is going up. Everybody knows costs are going up right now — they're creeping up everywhere. We've heard the horror stories of the price of lumber, and surcharges keep emerging. It can be a scary thing, but within an inflationary environment, price increases are regular, and they're a crucial part of protecting margins. So how do you protect margins? This is where the whole idea of engaging your employees in the business and the finances comes together. Educating employees on how they make an impact and getting them to take ownership in what they do is so important. When they're aware of inflation and how that impacts the company, they're able to monitor expenses in their area of the business to help stay on top of costs. One man, one owner, one business leader can't do it all. You have to get your people to constantly and proactively find ways to reduce costs. Getting your costs under control and then going for the price increase will help maintain margins. You've got to be able to protect your margins to continue to fund growth, fund your people, fund the retention, and all the things necessary to see success for your business.
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The Difference a Great Culture Made in My Job Satisfaction (And Why That Matters During a War For Talent)

    Like so many workers leaving their positions during The Great Resignation, I wanted it all. Higher pay, remote work, and a flexible schedule were options my former position in a non-profit couldn't offer, so I accepted a new job I knew had these benefits. But here's the plot twist: After six months in my new role, I'm on the move again. As it turns out, I value a company's culture just as much as I value flexibility. The non-profits I left (after five years) offered an incredible culture that my new job lacked.
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How Often Should Your Team Huddle?

      Many companies beginning their GGOB journey ask, How often should your team Huddle? What does a Huddle look like? Those just starting out with the Great Game process often fear that these Huddles will be “too time consuming” or “just another meeting.” The truth is that Huddles, when done well, will actually save you time because they improve communication and the execution of tasks. Here, we've broken down each type of Huddle:
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The 8 Most Read Blogs of 2021

2021 seemed to fly by, at least here at The Great Game of Business. We were planning our year just yesterday, and then, BAM, the year was over. At least, that is how it felt. Looking back on 2021 made us take stock of the most read Great GameTM  blogs. In case you missed them, here they are in order: #8 - 10 Easy Ways Leaders Can Express Appreciation in the Workplace Individuals in the workplace need to feel appreciated in order to enjoy their job, do their best work, have positive work relationships, and stay with their organization long-term. The key ingredient in meaningful, significant, and effective appreciation is individualization—expressing appreciation in the recipient’s preferred “language.” Varying the ways company leadership communicates appreciation will improve chances of hitting the mark, so we’ve compiled 10 ways leaders can express appreciation in the workplace and foster positive work relationships in order to establish a recognition culture.  <>
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28 Awesome MiniGame Ideas Generated by Practitioners

By definition, a MiniGame™ is a short-term activity designed to correct a weakness or pursue an opportunity in your company. MiniGames motivate employees to make day-to-day improvements that will add up to year-long success, and when implemented correctly, MiniGames are proven to: Affect a financial or operational change: Drive results through improved performance. Increase business literacy: Reinforce key components of business success such as goal setting, mutual responsibility and performance management. Build teamwork: Rally employees (players) around a common goal in order to achieve a shared reward. Develop a winning attitude: Create an environment where winners are recognized and rewarded for generating results.
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8 Tips for Having Truly Great Meetings and Getting the Most Out of Them

For nearly four decades, SRC Holdings have been evangelizing the importance of tapping into the universal human need to win. The Great Game of Business® educates your people in the rules of business, rallies them around a common goal, empowers them to see and improve the score, and engages them by allowing them to share in the rewards— What we call a Stake in the Outcome®—presenting them with the opportunity to win as a team. If you want to see success the way SRC has for almost four decades, you must start with communication. You need a system to ensure that you get the most out of your meetings. That doesn’t mean you need one identical to SRC’s meetings, or Huddles as we call them. On the contrary, your system will inevitably look, sound, and feel very different, as well it should. Companies are as diverse as people, and nothing is more distinctive than how you communicate. You have to develop a language and style with which you and your people feel comfortable, which fits your business personality. You will also have to adapt other companies’ techniques to your circumstances, and you may well have to invent new methods of your own.
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PRESS RELEASE: The Great Game of Business to Partner with ITR Economics

The Great Game of Business and ITR Economics are partnering to bring the insights and guidance of ITR Economics’ Industry Reports to The Great Game of Business practitioners.
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4 Best Practices for Employee Engagement

While the percentage of engaged employees in the US is higher than it has ever been, according to Gallup more than 50% of employees are unengaged: “they may be generally satisfied but are not cognitively and emotionally connected to their work and workplace; they will usually show up to work and do the minimum required but will quickly leave their company for a slightly better offer.”   What’s worse—13% are actively disengaged employees who, in addition to being poor performers who exerted minimal effort, are four times more likely to leave their organization than the average employee.
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Communicate, Track, and Reward

I Quit The numbers speak for themselves. In October, according to the U.S. Bureau of Labor Statistics, the quit rates hit 2.9% in August 2021 - an all-time high since data was first collected in December 2000. Leisure and hospitality have been hit the hardest at 6.4%, followed by business and professional services at 3.7%.
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3 Essential Steps to Get Buy-In from Your Entire Company

“If people don’t participate, they don’t buy in. If they don’t buy in, they don’t commit. If they don’t commit, they don’t deliver!” These words can be found on page 348 of The Great Game of Business. What a simple yet powerful statement. Businesses, small and large, struggle with employees delivering on their metrics. Maybe it’s not a delivery problem, but a buy-in problem. According to Great Place to Work, Employees who find their job to have “special meaning: this is not ‘just a job’” are 4 times more likely to give extra to the company 11 times more committed to stay 14 times more likely to look forward to coming to work How can you give special meaning to their job? Get their buy-in on the plan.
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About The Great Game of Business

Our approach to running a company was developed to help close one of the biggest gaps in business: the gap between managers and employees. We call our open-book approach The Great Game of Business. What lies at the heart of The Game is a very simple proposition: The best, most efficient, most profitable way to operate a business is to give everybody in the company a voice in saying how the company is run and a stake in the outcome. Let us teach you how to develop a culture of ownership, where employees think, act and feel like owners.