Your company Huddle is your weekly opportunity to improve how you communicate with your employees. We've compiled ideas and tips to refresh, expand, and strengthen your Huddle to ensure that your whole team is included and engaged. Check out these best practices for getting the most out of your Huddles, whether it be virtually or in person.
Maximize Your Huddles
The Huddle needs to be motivational as well as operational. A Huddle has to be a “same place, same time” event for the players. Everyone on the team needs to attend, there has to be consistent structure and everyone has to answer questions such as: How are we doing now? Where are we going? Are we winning The Game?
Follow the 80/20 Rule
80 percent of your conversation has to be forward-focused, not rehashing the past. The further out your conversations (weekly versus monthly numbers), the more advanced your team will be with your financial literacy. Offer the opportunity for everyone to be a Game changer by:
- Making sure everyone can see the scoreboard and commit to the plan.
- Avoiding problem solving in this meeting. If an issue arises, take it off-line and address it later with the appropriate team members.
- Don’t own the conversation. The less the leaders speak, the better!
Make It Your Own
How can you make your Huddles stand out from a regular meeting? Think about ways that will stir energy and excitement — things that are unique to your Huddles rather than your day-to-day or departmental meetings. Consider these ideas:
- Can everyone at the Huddle stand instead of sit?
- Start your Huddle with good news about the company and the people, and make it personal.
- End your Huddle with a “hoot and a holler” about a recent win, and celebrate the players involved.
Go Virtual to Include Everyone
Your scoreboard line items determine your conversation topics, and each line item owner gets to present the information and confirm commitment to the plan. But what do you do when you have team members in different locations? Can you conduct your Huddle virtually?
If your team is available, but not close in location, there is software that can accelerate your efficiencies (however, there is a huge difference between a conference call and when you can see and hear them).
Some things to consider when Huddling virtually:
- Can you use a Web-based audio and video meeting?
- Can you see the attendees all at the same time?
- Can you screen share?
- Can you have a live, Web-based scoreboard? Can you still share the books and fill out the scoreboard during the meeting so you can enjoy the benefits of “forward forecasting” from the team?
- Can you record your meeting?
- Does the software allow for fun?
Nothing will ever replace the energy of an in-person, face-to-face Huddle, but this is certainly a better option than leaving someone out of a Huddle. Many of our practitioners use Zoom video-conferencing platform to ensure everyone is included in the Huddle and can see the scoreboard.
Finish With Needs/Nice to Haves
At the end of your Huddle, you should have accomplished a series of “nice to haves” and “need to haves.” For example:
Need to Haves:
These are vital items. They are what you need in order to accomplish a productive, efficient and meaningful Huddle.
Can every player in your Game say:
- I know that the company is currently winning The Game, and we are confident we will hit our annual plan.
- I know that we are winning in our current MiniGame, and I know what I need to do to support the team hitting the goals at the end of the MiniGame.
- I know where we stand today on our annual Stake in the Outcome, and what I have to do to support our annual winning.
- I learned something today that I didn’t know. I am smarter with my financial literacy.
Nice to Haves:
These are things that add value to a Huddle. They are bonuses that would be nice to have each time you Huddle with your team.
Can every player in your game say:
- I had fun; I laughed.
- I feel included.
- I know what everyone else on the team is working on.
Learn more Huddling tips, tricks, and best-practices from real Great Game practitioners at the world's largest open-book conference next September.
More Articles You Might Like:
- Dispersed: Huddling in Multiple Locations
- If You're Not Keeping Score, It's Only Practice
- The Do' and Don'ts of an Outstanding Huddle