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Measuring 'Funergy'

May 30, 2017 by Elnian Gilbert 0 Comments
In 2007, we rolled out the Zingerman’s 2020 Vision with much fanfare. As the written picture of what success would look like for our organization, we included such lofty headers as "Radically Better Service," "An Education Destination," "Changing Our World" and ... "We Put the F U in Fun." In the year 2020, Zingerman’s is planning to have increased the level of fun at work by at least 380%!
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Making the Case for Facilitation Role Playing

Jul 22, 2015 by Elnian Gilbert 0 Comments
We hear it over and over again in training – the best way to retain and use information we’ve learned is to practice. And although many participants appear to want to slink under the table when trainers suggest role-playing, it is one of the most effective ways to practice using new skills in a safe setting. To that end, in the Zingerman’s Facilitation class, a quarter of the 2-hour class is devoted to a facilitation role-playing. It’s a chance for facilitators to practice three specific tools they’ve just learned: • Active listening • Summarizing • Interjecting
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7 Tips for Training New Hires

Aug 7, 2013 by Elnian Gilbert 0 Comments
When I think about all of the times I’ve been hired for various jobs over the course of my life, I have the benefit of 20-20 hindsight to see the enormous impact that training had on my success (or failure) in each job. Although I’ve now worked for Zingerman’s almost seven years, I still remember going through the hiring and orientation process, most particularly as a seasonal, temporary employee at Zingerman’s Mail Order. In fact, my experience at Mail Order is a big part of the reason that I wanted to stick around after that fast-paced, fun, and all-too-brief holiday season!
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About The Great Game of Business

Our approach to running a company was developed to help close one of the biggest gaps in business: the gap between managers and employees. We call our open-book approach The Great Game of Business. What lies at the heart of The Game is a very simple proposition: The best, most efficient, most profitable way to operate a business is to give everybody in the company a voice in saying how the company is run and a stake in the outcome. Let us teach you how to develop a culture of ownership, where employees think, act and feel like owners.