“In school, you're taught a lesson and then given a test. In life, you're given a test that teaches you a lesson.” ~Tom Bodett I remember the grip of fear and dread that day. How could I forget? After 18 years in business, we faced a nearly insurmountable crisis that could have brought it all to an end. A few months earlier I had hired a bright young man that seemed to have what it takes to grow into a valuable member of our team and become a shining star. His name was Travis and he applied to be an estimator and project manager. Filling this role successfully would increase sales and help us grow. But in time I learned my assessment was wrong! Oh, how wrong!