All-Star Case Studies

Learn from the "Best of the Best" - the Great Game™ All-Stars

2020 Case Study - CM's Outdoor Solutions Group

Organization Background

Started in 1993, and formerly known as CM’s A Cut Above, CM’s Outdoor Solutions Group provides a range of lawn care and landscaping services.

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2020 Case Study - Experity

 

 

 

 

 



Organization Background

Experity was formed in 2019 out of a merger between Practice Velocity (PV), a firm founded by Dr. David Stern in 2002, and DocuTAP (DT), PV’s largest competitor. “It was an opportunity to bring two winning cultures together,” says Stern. Experity offers practice management software and billing services for about 5,700 urgent care clinics—about half of the nation’s total—across all 50 states.

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2017 Case Study - Wayne Automatic Fire Sprinkler

Company Background

In 1978, Wayne H. Gey started Wayne Automatic Fire Sprinklers, a subcontractor in Florida’s construction market that designs and installs fire sprinklers. The business has six locations and also includes inspection, service, underground, site, and alarm divisions.

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Goodall Homes

Company Background

Goodall Homes, a residential home-building company based outside Nashville, Tennessee, wanted to run a leaner and more agile company. They also wanted to find a way to teach their team the discipline to look ahead and take advantage of downturns in the housing market.

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West Paw Design

Company Background

West Paw Design is a world-class manufacturer of high-quality pet toys, beds, and apparel based in Bozeman, Montana. Founded in 1996, 100% of West Paw Design's products are manufactured in the U.S. using nontoxic, organic, or recyclable materials and are sold largely through independent retailers.

Business Challenges

Manufacturing in the U.S. creates lots of challenges for West Paw, especially when it comes to battling the lower prices offered by its competitors who typically make or source their product from overseas. While the business had been largely successful over the long run, it began to lose money in 2012 – a crisis that triggered the firm’s founder, Spencer Williams, to turn to the GGOB for answers.

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Mid America Metals Case Study

Company Background

Mid America Metals got its start when Donat, who had earned his chops in business working at a large auto dealership in Chicago, teamed up with his two brothers, who were both metal refinishers, to start their own business. “We started out of the back seat of our car,” says Donat, about his business which performs services like removing a scratch from an elevator
door, honing and polishing a lobby floor, or restoring a building’s wooden accents. When Donat bought out his family members five years ago, he wanted to build a common core or culture for the company despite the geographic differences that separated his associates. He turned to the GGOB for help and 2014 was the first year where the entire company was engaged in financial literacy training, huddling, and forecasting.

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O’Connells OBM

Company Background

O’Connells OBM is a progressive chartered accounting firm based in Brisbane, Australia, that specializes in providing its clients with proactive tax and business advisory services. The OBM in the firm’s name is short for open-book management, which the company first em-braced some 15 years ago.

Business Challenges

The O’Connells’ team has long been a fan of not just open-book management, but also the GGOB – all of which dates back to a trip by Jack Stack to Australia in 2001. Inspired by what they heard, they immediately implemented several components of the Game such as play-ing MiniGames and set about creating an ESOP plan which now owns 24% of the business. While the firm noticed immediate success in the following years, things began to turn sour in 2010 when it experienced a decline in revenue for the first time in a little over 30 years of doing business – and 2011 looked even more ominous. “All of a sudden things felt very much out of control,” says Adam Dierselhuis, O’Connells’ director.

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