All-Star Case Studies

Learn from the "Best of the Best" - the Great Game™ All-Stars

Case Study - Daryl Flood, Inc.

Organization Background

Daryl Flood, Inc. is a relocation and logistics company with worldwide partners through Mayflower Transit, United Van Lines, and Harmony Relocation Network. The company, which was founded in 1982, currently has five wholly-owned subsidiaries with 15 locations. While about half the company’s revenue comes from domestic household goods relocation, it has expanded into new areas including international household goods relocation, commercial relocation, relocation management, appliance home delivery and installation, and 3PL warehousing.

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2018 Case Study - Anthony Wilder Design/Build, Inc

Organization Background

Anthony Wilder Design/Build, Inc. is a high-end residential architecture-led design/build firm. The Anthony Wilder team has been creating award-winning projects in and around the Washington DC metropolitan and tri-state area for more than 20 years.

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2018 Case Study - Be Found Online (BFO)

Organization Background

Be Found Online (BFO) is a Chicago-based digital marketing agency that delivers organic media, paid media, local search, and digital analytics solutions to medium-sized and enterprise-level businesses. BFO’s roots date back to 2009 when its two founders, Dan Golden (now President), and Steve Krull (CEO) left their big agency careers to create a more nimble and vibrant working environment. The company discovered the Great Game of Business based on its interest in the so-called “gamification” of business.

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Fresno First Bank

Company Background

Fresno First Bank opened in December 2005 by a local group of successful business people, some of whom had experience with the successful Regency Bank, which sold at the end of 1999. In 2007, after the CEO’s position opened up, the bank brought in Rick Whitsell, an experienced banker, to fill the position. Two weeks later, the chief financial officer and chief credit officer resigned, which created an opportunity to Whitsell to bring in his own team. At the same time, the bank’s chairman, David Price, happened to be a fan of the Great Game of Business, so he suggested that the bank’s management team go to Springfield, MO, to see how the Great Game was played.

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Kindermusik International

Company Background

Kindermusik International (Greensboro, NC) is an award-winning provider of innovative music-education programs for young children (up to age 7) and their parents and caregivers. Its 5,200 licensed educators in 35 countries teach music and movement classes using Kindermusik’s own age-appropriate lesson plans, books, audio CDs, instruments, games, and other activities. The 25-year-old company is managed by its 55 enthusiastic employee-owners.

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Clarke EyeCare Center

Company Background

Dr. Calvin Clarke opened Clarke EyeCare Center in Wichita Falls, Texas, back in 1973. His son, Danny, and his daughter-in-law, Elizabeth – who met each other at optometry school – then joined the practice in 1995. In 2010, the younger Clarke's bought the business - which provides optometry services, prescription glasses and contact lens - though the senior Dr. Clarke continues to see patients. The Clarke's began playing The Great Game of Business a few months after the change in ownership.

Business Challenges

While the business was doing well operationally, Clarke knew that his profits were some-what low relative to the industry and, more importantly, cash flow was not where it needed to be. “Bills would come in and checks would go out, but it was always borderline with how much money we had in the bank,” he says. Dr. Clarke also knew that his peers in the op-tometry field who were financially successful tended to be micro-managers when it came to the business side of the operation. He wasn’t interested. Rather, he hoped that playing the GGOB with his associates would bring about even better results than anything he could do on his own.

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2019 Case Study - Macayo’s Mexican Kitchen

Company Background

The Macayo’s family-owned restaurant tradition began in 1946, when Woody and Victoria Johnson opened their first café in Phoenix. Today, Macayo’s Mexican Kitchen is an award-winning chain of 14 restaurants that ring up annual sales of $35 million. Its 1,200 employees have been playing The Great Game of Business since June 2008.

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Agape Construction Company

Company Background

Agape (pronounced ah-ga-pe) Construction Company, a Christian family owned business, is a design and build firm that focuses on residential projects in the St. Louis, MO, area. Founded in 1985 by Kevin O’Brien in the basement of his home as a one-man show, the company grew to 30 employees (including the addition of his wife Amy in 2004) before paring back to 15 employees as a way to survive the Great Recession of 2008, which claimed many similar companies across the country.

Business Challenges

Like many business owners struggling to grow their companies, Kevin O’Brien was search-ing for a way to engage his associates and get their help in finding the path forward. “Everything fell on my shoulders; it was wearing me out,” he says. “I wanted to find a way to change everyone’s mindset and attitude and get them to take more responsibility and ownership.” The company was also plagued by cost overruns that were only diagnosed after a project was completed.

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Chuck Latham Associates

Company Background

Chuck Latham Associates (CLA) is a leading broker in the specialty retail areas of pet care, equine products and sporting goods. Its capable team (120 full-time and up to 1,000 part-time associates) helps client's exceed their distribution goals by providing sales, marketing and retail services and expertise. The $19-million company, based in Colorado, has been playing The Game since 2007.

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Ginger Bay Salon & Spa

Company Background

Ginger Bay Salon & Spa, near St. Louis, is a $4-million provider of high-end beauty and personal wellness services. Opening the books in 2008 to its 70 creative professionals was the salon's first solid step on its path to sustainable financial health and employee ownership.

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