Company Background

Founded in January 2000 in Fort Worth, Texas, Texas Air Composites (TAC) repairs and overhauls aircraft for airlines and other private owners all over the world.

Business Challenges

While TAC weathered some tough economic times early in its history, it hit a significant wall in 2010 where the company lost money and was forced to lay off associates. While the company had been using the GGOB from its earliest days, the crisis spurred renewed efforts to go deeper with the Game and unleash TAC’s associates in helping turn the com-pany’s fortunes around.

Company Background

Van Belle Nursery is a commercial supplier of trees, plants, and shrubs based in Abbotsford, British Columbia, Canada. The company, which was founded in 1973, ships to a variety of retailers in western Canada as well as in the northern U.S.

Business Challenges

One of the biggest challenges that the nursery faces is finding a way to build a cohesive com-pany culture for its 100 associates, most of whom are immigrants from companies like Mexico, Iraq, Sudan, Zimbabwe, China, Costa Rica, Peru, Mexico, and India, and even a few from Canada.

Company Background

West Paw Design is a world-class manufacturer of eco-friendly and high-quality pet toys and beds based in Bozeman, Montana. More than 3,000 pet retailers carry West Paw Design products domestically while exports to some 38 international locations now account for nearly 20% of revenues. West Paw Design has also been a certified B Corp since 2013.

Williams was just 23 back in 1996 when he bought an existing small business that made dog and cat toys and turned it into his own, which he renamed West Paw Design. “I was too young to know what I was doing,” says Williams, “but I wanted to do something that involved hands-on manufacturing in a neat industry connected to something I love, pets.”

Company Background

U.S. Tower Services helps wireless phone providers like T-Mobile, AT&T, Sprint, U.S. cellular and Verizon build, maintain, and upgrade their communication towers. After starting out in St. Louis in 2002, U.S. Tower has expanded across the country and now has offices in Los Angeles, Phoenix, and Missoula, Montana – the hometown of the company’s founder, Chad Berg.

Business Challenges

As the business has grown, so too, have the challenges in managing a distributed work-force that operates around the clock in different time zones. The tower installation and upgrade business is also risky work—it has surpassed crab fishing as the most dangerous job in America. That means safety is also at a premium.

Company Background

Texas Air Composites, Inc. is an award-winning “overhaul” facility that repairs the sheet-metal, composite, and welded structures of airplanes for commercial and regional air carriers. Its clients include Southwest Airlines, Delta Airlines, Comair, SkyWest, Air Wisconsin, America West, Frontier Air, Cathay Pacific, Mesa Airlines, and WestJet. The five-year-old company has 72 employees (largely in sales, operations, engineering, purchasing, information technology, quality, and administration) and generates annual sales of $10 million.

Company Background

NewStream Enterprises, an SRC company that has been playing the Game since its birth in 1990, provides comprehensive supply chain management services to manufacturing companies large and small. Its 60 employee-owners label, pack, store, control, and ship customers’ products all over the world. Today, NewStream (Springfield, MO) generates annual revenue of $37 million.

Company Background

Launched in 1964 with a modest supply of black and white tuxedos, Jim’s Formal Wear (Trenton IL) has grown into one of the nation’s largest and most respected merchandisers of tuxedos, special-occasion finery, and accessories. Today, the company’s 500 employees, who operate 8 regional distribution centers and 16 retail stores, service nearly 4,000 dealers—mostly mom-and- pop bridal and tuxedo shops. Jim’s generates annual revenue of $35 million.

Business Challenges

Over the years, the company has reinvented itself to accommodate fickle consumer tastes and ever-changing demographics. By 1994, Jim’s managers were already linking team productivity to bottom-line results. But president Gary Davis had a hunch that Great Game^® initiatives could “take [our] shared- success concept to new heights.” The challenge became one of implementation: How do we adapt the Game to our already open, collaborative culture?

Company Background

Kindermusik International (Greensboro, NC) is an award-winning provider of innovative music-education programs for young children (up to age 7) and their parents and caregivers. Its 5,200 licensed educators in 35 countries teach music and movement classes using Kindermusik’s own age-appropriate lesson plans, books, audio CDs, instruments, games, and other activities. The 25-year-old company is managed by its 55 enthusiastic employee-owners.

Company Background

Laron Incorporated provides industrial project-management, construction, and repair services to power plants, utilities, global mining companies and other heavy-industrial organizations. The business, which now operates out of four locations, was originally started in 1975 as a machine shop. But when Glenn Thoroughman bought it in 1985, he renamed it in honor of the two men he bought it from: Larry and Ron. Laron was named the Great Game’s Rookie of the Year in 2005, and earned an All-Star Champion Award in 2007.

Company Background

Nashville-based Comfort Supply, an $8-million wholesale distributor for the HVAC industry, proudly serves the building contractors of central Tennessee and beyond. The company’s 18 highly skilled business people help contractors and dealers become more profitable and successful by providing them with tools, training, marketing solutions and other value-added services that save time, energy and money.

Business Challenges

“In 2005, we were facing a serious financial situation,” recalls president and owner Clay Blevins. “Our biggest customer had just gone bankrupt, leaving us with a $300,000 bad debt. Our credit line at the bank was inflating faster than we had ever expected. If we didn’t get the company under control we could have been out of business.”