All-Star Case Studies

Learn from the "Best of the Best" - the Great Game™ All-Stars

SuperSuds Management


Organization Background

The business owns and operates 24 different laundromats, all of which feature highly efficient large-load and high-speed washers and dryers, across four states on the east coast.  

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Pegasus Building Services

Organization Background

Pegasus Building Services was founded in 1969 as a full-service janitorial firm serving the Southern California business community. It has since evolved into the premier facility services company with six locations in the Southwestern United States.

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Chillibreeze

Organization Background

Joanna and Ralph Budelman founded Chillibreeze in 2004. The couple, who grew up in Louisiana and Illinois respectively, have jointly started a variety of businesses, including a software company at Bangalore, India. “We have always been purpose driven and couldn’t build strong cultures at those initial businesses,” says Joanna Budelman. “We believe in what others are not willing to do.” Their belief then drew them to Shillong, a remote and little-known area in the Northeastern Indian state of Meghalaya, where they saw the potential to work with the people there, who were known for their strong affinity for western culture and the arts. The company has been able to tap that talent in providing graphics design services to Fortune 500-caliber companies in the technology, pharmaceutical, and food industries. Chillibreeze has since opened a second office in Aizawl, the capital of Mizoram, another state in Northeast India that lies between Burma and Bangladesh.

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2021 Case Study - SuperSuds

 

Organization Background

The business owns and operates 24 different laundromats, all of which feature highly efficient large-load and high-speed washers and dryers, across four states on the east coast.

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2021 Case Study - Pegasus

Organization Background

Pegasus Building Services was founded in 1969 as a full-service janitorial firm serving the Southern California business community. It has since evolved into the premier facility services company with six locations in the southwestern United States.

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2021 Case Study - DogBoy's Dog Ranch

Organization Background

Founded in 1995 by Bart and Courtney Emken, DogBoy’s Dog Ranch is a unique 15-acre boarding kennel, doggie day care and training facility just northeast of Austin.

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2020 Case Study - Evergreen Cooperatives

Organization Background

Evergreen Cooperatives is a family of worker-owned cooperatives that includes the Evergreen Cooperative Laundry and Green City Growers. It was launched in 2008 by a working group of Cleveland-based institutions—including the Cleveland Foundation, the Cleveland Clinic, University Hospitals, Case Western Reserve University, and the municipal government. The goal of the Evergreen Cooperative Initiative, also known as the “Cleveland Model”, according to the Cleveland Foundation’s President/CEO and Evergreen Board Chairman, Ronn Richard is: “equitable wealth creation at scale.”

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2019 Case Study - ImageOne

Organization Background

imageOne is a 28-year-old company that provides managed print services, which includes sales and service for copiers, printers, scanners as well as supplies and software solutions.                 

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2018 Case Study - Advanced Services Pest Control

Organization Background

Advanced Services is a pest control company founded in 1986. “We are hired killers,” says Dena Thomas, the company’s president. “We kill bugs for a living.” The company also provides insulation and moisture control solutions as well.

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O’Connells OBM

Company Background

O’Connells OBM is a progressive chartered accounting firm based in Brisbane, Australia, that specializes in providing its clients with proactive tax and business advisory services. The OBM in the firm’s name is short for open-book management, which the company first em-braced some 15 years ago.

Business Challenges

The O’Connells’ team has long been a fan of not just open-book management, but also the GGOB – all of which dates back to a trip by Jack Stack to Australia in 2001. Inspired by what they heard, they immediately implemented several components of the Game such as play-ing MiniGames and set about creating an ESOP plan which now owns 24% of the business. While the firm noticed immediate success in the following years, things began to turn sour in 2010 when it experienced a decline in revenue for the first time in a little over 30 years of doing business – and 2011 looked even more ominous. “All of a sudden things felt very much out of control,” says Adam Dierselhuis, O’Connells’ director.

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