If you’ve heard of open-book management, you might understand it to mean “sharing financial information with employees.” Although that’s true, it’s only one small piece of a much larger operating system—The Great Game of Business.
You can share all the financial data in the world with your employees, but the questions are: Will they understand it? And what will they do with it? The Great Game of Business is a way of running a company that gets everyone—at all levels of the business—as informed, involved and engaged as the owner is in making the company successful. It’s about fully engaging employees by teaching them how the business works and what’s critical to its success.
Treating business as if it's a game is not our way of trivializing business. Rather, it's a way to explain business in the most simple and unintimidating way possible, get everyone on the same “playing field” and tap into the universal human desire to win.
What did this process look like? It relied on specific principles and practices, which are outlined here: