About two years ago, we recommitted ourselves to the Great Game of Business “operating system” of open-book management. We did this for a variety of reasons but one of the most important was our desire to really lean into the HIP process. Our leadership team felt that this was an important element of the GGOB on which we had not executed well when we initially adopted the GGOB process in 2013.
We knew that we could not do this on our own so we asked the GGOB to provide a coach for us and we were fortunate to get Rich Armstrong to lead us through this process. Rich is an expert at HIP and he took time to explain “the why” behind the HIP process and how important it is to help a company plan its future and identify contingencies so that you stay on plan. He also emphasized the importance of creating a rhythm for meeting to discuss our one, three and five year plans. This has been extraordinarily helpful to our team.
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