How can we expect our people to think and act like owners without first understanding how business works, what’s critical to success, and how they can make a difference? An Ownership Culture is built on mutual trust and respect. You need to break down the walls and hype that make business an elite sport for the select few at the top that keeps everyone else in the dark and out of the money. And you can do that when everyone throughout the company is engaged in frank, open, and honest communication about the state of the business.
You have to show people that ownership means opportunity, not exclusion. That, with ownership, they can go as far as their talent, their will, and their energy can carry them. They won’t be blocked by class distinction, bogus barriers, or someone else’s decision to keep them out of the club.
You can create this dynamic by opening the books and teaching every employee-owner the fundamentals of financial literacy. The key is to help each associate establish a direct line of sight into how they impact their company’s performance and value.
When you open your books—really open them—you also open the minds of your employee-owners, and neither their minds nor your books will ever be closed again.
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