Get your Huddle Communication in Check

“A well-executed Huddle creates focus, accountability, alignment (line-of-sight), and a sense of urgency to take action and drive improved results”

Recently, we explained why you should hold weekly “Huddles” as opposed to traditional staff meetings and how to format those Huddles to ensure they are effective. However, a consistent format is only a small aspect of the overall Huddle framework. For a workplace Huddle to be most effective, you must get your team into the habit of communicating in a specific way. Complete the checklist below to see if your Huddles meet these 12 communication criteria:

At our Huddles…

• Communication revolves around the Critical Numbers of the business and the stories behind those numbers.
• People leave more informed and educated on the business.
• Communication is forward looking – highlighting opportunities and emerging issues.
• People freely and candidly share failures and struggles.
• Learning is emphasized; both wins and losses provide learning opportunities.
• Contributions and successes are recognized and celebrated.
• People freely commit to helping each other.
• Communication is fast-paced and to the point.
• There is clear accountability and follow through.
• Questions are encouraged and assumptions are challenged.
• People leave with a sense of urgency to improve the score.
• People leave fired up and energized.

Developing a consistent Huddling framework is a process that will evolve and develop with your company; don’t be discouraged if you can’t check all 12 boxes off immediately. We’ll continue to provide you with tips on how to improve your Huddling process. You can also take a look at this classic Huddle video for inspiration.