The Great Game of Business Blog

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3 Tips for Using Open-Book Management to Attract and Retain A Players

Jul 31, 2018 by Eric Rieger 0 Comments
  Attracting and retaining top talent is the #1 challenge most businesses face in today's competitive marketplace.  Organizations that practice OBM (open-book management) have a major competitive edge that they should use to their advantage in all recruiting efforts.  
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How to Tell if Your Huddle Needs Help

Jul 26, 2018 by Bob Bennett 0 Comments
  You may know that Zingerman’s Roadhouse is a full-service restaurant in Ann Arbor, MI, with a reputation for really good American food and great service - and you many also know that we’ve practiced open-book management since opening in 2003.  That’s not to say we’ve always done it perfectly, at any of the Zingerman’s businesses! One thing we’ve learned time and again is that the culture of the huddle is a good pulse on how the business is doing overall, and that’s even more true when you’re talking about the team in the kitchen.
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3 Tips to Create a Winning Talent Strategy

Jul 24, 2018 by Red Caffeine 0 Comments
  Unemployment is under 4%, the lowest it has been in 10 years, and today’s talent market is a lot more competitive. Is your talent strategy ready? Don’t let the best candidates fall into the laps of your competitors. Instead, up your game to become and remain an employer of choice. Here are three impact areas that will elevate your employer brand to attract and retain top talent:
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People+People: How to Build a Brand That People Want to Work With and For

Jul 18, 2018 by Kathy Steele 1 Comment
  You have probably heard the cliche, "People want to buy from people they know, like and trust." Undoubtedly, you could change that to employees want to work for companies they know, like and trust. As growth consultants, we witness companies intensively focus on acquiring new customers and put far less emphasis on customer retention or workforce engagement. These businesses are ignoring critical economic drivers of success. It is essential to establish a People+People Plan to create a positive brand experience for all stakeholders. So how do you build a brand reputation that attracts both customers and employees?  
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Last Year I Was You

Jul 9, 2018 by Jeff Annis 0 Comments
  If you are just getting started with The Great Game of Business, let me begin by saying that last year I was you:  sitting in the audience at The Gathering of Games, at the beginning of our Great Game journey.   Fast forward a year, and we are a 2018 All-Star Rookie of the Year finalist.
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Game on! What’s Next?

Jul 4, 2018 by Michelle Gardner 2 Comments
I remember vividly that moment, after many months of management team discussions, when we finally pulled the trigger. We knew that committing to practicing the Great Game of Business would be transformational for our business, but like any change, it was new and scary. We were all very excited, but also nervous and dare I say a little apprehensive. What if the time commitment is too great? What if our team members don’t embrace this new way of thinking? What if it just doesn’t work? BUT WHAT IF IT DOES!?
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Start with Questions; Not Solutions

Jul 3, 2018 by Aaron Clay 0 Comments
“Alright, stop. Collaborate and listen.” - Robert Van Winkle Amy’s Ice Creams is back with a brand-new invention.  As open-book management businesses we know that when we harness the wisdom of our team, stick to an empowering vision, and measure progress, no problem is too hard to solve.  But ask yourself this, “what problems should your team focus on?” There is a plethora to choose from, but sometimes the right issue is hard to find.
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How To Make the Most of Your Great Game Story

Jul 2, 2018 by Darren Dahl 0 Comments
Everybody loves a great story. So what’s yours? The benefits of good storytelling ripple out from gaining exposure to new customers, partners, and even employees—all of whom may be inspired to join your cause. Your story should be part of your brand and, at a minimum, be part of your website. But you don’t have to stop there. You can also use your story to connect with the media, or as an internal tool to help on-board new employees to help them understand what your company culture is all about.
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Engage the Front-Line

Front-line employees often see obvious ways to affect Critical Numbers, but we want them invested beyond the obvious and think like owners.  We teach the employees at our restaurants to use MiniGames™ to improve aspects of performance that would not otherwise receive focus.
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Using Culture Teams to Drive Positive Culture Change

Jun 28, 2018 by Emily Showalter 1 Comment
Bogged down with resistance to change? Having a hard time promoting your business as a promising place to work (aka hiring challenges)? Moving your business to the next level starts with a positive culture. You can give your employees a voice and make noticeable improvements in your company’s culture (and bottom line!) by focusing on four objectives and the concept of “Culture Teams.”
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Do Profits = Success in Your Business?

At the end of the day, can you declare victory within your business if the only thing you accomplish is making a profit? For me, the answer was no, but I worked for a nonprofit - Big Brothers Big Sisters of the Ozarks. Not-for-profit organizations like ours are typically created because there is not a market for their services in the private sector.  They exist for more than just making money, but I couldn’t help but wonder whether other companies exist for reasons like this as well.  Some call it their “noble cause,” others call it “triple bottom line,” but typically successful open-book management companies know their “why” and have a Critical Number TM tied to it.
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5 Ways to Win at MiniGames

Jun 21, 2018 by Jeremy McCammack 0 Comments
    When you’re planning a MiniGame™, you’re most likely starting with a goal in mind, whether it’s reducing an expense, increasing a sales number or even replacing the toilet paper roll (hey, MiniGames can target any area that needs addressing!). It’s usually easy to find something you want to improve, but building a MiniGame that will drive those results takes some fun – and some finesse. We may be a two-time All-Star Award winner, but not all our early MiniGames were successful. Even a few years in, we had to step back, review and reinvent our Game play to reset and reinvigorate our results. Here are a few tricks we’ve learned along the way.
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About The Great Game of Business

Our approach to running a company was developed to help close one of the biggest gaps in business: the gap between managers and employees. We call our open-book approach The Great Game of Business. What lies at the heart of The Game is a very simple proposition: The best, most efficient, most profitable way to operate a business is to give everybody in the company a voice in saying how the company is run and a stake in the outcome. Let us teach you how to develop a culture of ownership, where employees think, act and feel like owners.